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We are intensely proud of our fine staff, all of whom have been with us for many years. Our strength rests with our people, whose professional training and natural compassion allow us to provide "Excellence in Funeral Service."

W. Kent Milroy, C.F.S.P
Licensed Funeral Director

A native of Toronto, but a life-long summer resident of Port Elgin, Kent is a graduate of the Funeral Service Programme conducted at the Banting Institute of the University of Toronto. A recent Past-President of the Ontario Funeral Service Association, Kent currently sits on the Board of the Funeral Service Association of Canada representing the Province of Ontario at the national level. He also serves as Chair of the Funeral Service Education Advisory Board at Humber College in Toronto. Kent holds the designation of Certified Funeral Service Professional (C.F.S.P.) from the Academy of Professional Funeral Service Practice, and is a Board-certified intern preceptor. Active in his community, Kent has been twice recognized as a Paul Harris Fellow of Rotary International. His service as a Governor of Saugeen Memorial Hospital, as a Director of the Bruce Shoreline Centre counselling service, and as a member of the Police Services Board has spanned his thirty-five years in Port Elgin. An active member and Elder of Port Elgin United Church, he currently chairs the Ministry and Personnel Committee of the Church Board. Kent enjoys being Grandpa, and the leisure pursuits of golfing, reading and travel. Kent is proud to be celebrating forty-two years as a licensed funeral professional in 2008.

Charlanne R. Milroy, C.F.S.P
Licensed Funeral Director

A 1996 graduate of the Funeral Service Education Program in the Health Sciences Division at Humber College in Toronto, Charlanne joined the family firm upon graduation. She is an Ontario-licensed Funeral Director, a Certified Bereavement Facilitator with the American Academy of Bereavement, and holds the designation of Certified Funeral Service Practitioner, from the Academy of Professional Funeral Service Practice. Charlanne is active in professional circles. She is a Past-President of the regional Georgian Bay Funeral Service Association, is deeply involved with the annual educational gathering of female funeral directors from across the continent, and was instrumental in bringing this prestigious group to Canada for their annual conference for the first time. Close to her heart is the opportunity to help others. Charlanne has been deeply involved with a number of Habitat for Humanity building projects in Ontario and in El Salvador in 2004. Her venture in the winter of 2005 was with an ambitious project of Rotary International to dig wells for natives deep in the Peruvian jungle. Charlanne was recognized by her peers in the Ontario Funeral Service Association with its Humanitarian Award in 2006, for her commitment to making life better for others.Charlanne though, is still most proud of her accomplishment of being Grandma to three beautiful granddaughters and two handsome grandsons.

Tom Dufton
Licensed Funeral Director

Tom came to us from a management background in industry in Brantford, and is a second-career funeral director. Tom made the serious decision to alter his career path to allow him to serve families at this difficult time. Following graduation from the Funeral Service Education Program in the Health Sciences Division at Humber College in Toronto, he interned with our firm and was licensed to practice by the Province of Ontario in 2002. Our client families have come to appreciate Tom's easy, affable manner, and his superior technical skills have quickly made him a valued member of our staff of fine funeral service professionals. Tom is Board-certified as an intern preceptor for funeral service students, and is co-chair of the Pandemic Influenza committee of the Georgian Bay Funeral Service Association. Tom is married to Tracey, a Registered Emergency Nurse, and lives in Port Elgin. Tom's family keeps him busy, with two sons, Tom's two daughters and sons-in-law, and three grandsons all providing entertainment. Tom has quickly put down roots in our community, and we are pleased to have him as a member of our staff.

Gail Preston
Funeral Home Administrator

Gail, a native of Dayton Ohio, is a 28-year veteran with our company, and the lifeblood of our offices. She is the talent behind the administrative activity so necessary for the proper support of our client families. Gail lives in Port Elgin with her husband Dave, and together are parents of Trish, an elementary teacher with the Bluewater Board of Education, and Jeff, a graduate student at the University of Western Ontario. Gail and Dave are strong community-minded people, and spend much time with the annual Port Elgin Rotary Club's Jeff Preston Celebrity Golf Tournament, raising funds for Muscular Dystrophy research. Gail is active in St. Joseph's Parish and is a strong booster of the Toronto Maple Leafs. She gets very grumpy when they don't prevail! Gail's fine touch is often unseen, but always evident. Her presence in our office is continually helpful, and her friendly manner is much appreciated by the public and by our people.

Lenore Hope
Funeral Service Associate

Lenore, a long-time resident of Paisley, is a valued member of our support staff, and serves as receptionist in both our funeral homes. She is responsible for making our client families comfortable, and in supplying a good measure of compassionate hospitality and attention at a difficult time. Lenore is married to Jim Hope, who was for many years a Senior Funeral Director on our staff. Together, Lenore and Jim operated our Paisley location for years prior to its purchase by our firm, faihfully serving families in their times of loss.



Michael Atkinson
Funeral Service Associate

Mike, a native of Paisley and a long-time resident of Port Elgin has been associated with our firm for a number of years. Mike is employed full-time at the Bruce Nuclear site, and enjoys interacting with families served in the funeral home. He is a Past-President of the Royal Canadian Legion Branch 340, Port Elgin, and is active in District and National Legion affairs. Mike is responsible for reception duties,  providing first-call transfer services, and assists our licensed funeral directors in carrying out care of our client families. Mike resides in Port Elgin with his wife Alexina, and is proud father to Rob and his wife Deb, and Tony and Todd, and is proud Grandpa to their little sweetheart Kayla and their newest addition Dillon.


Bruce Buchanan
Funeral Service Associate
Bruce is a retired Richmond Hill, Ontario firefighter who relocated to Port Elgin several years ago, and has become deeply involved in his community. He is Chariman of the P.A.R.C. seniors group, and has become very active locally. Bruce, being very much a "people-person" enjoys working with families, and is a valued addition to our fine staff. Bruce and his wife Helene are typical of the fine retired but active people moving to our area. Bruce assists in providing reception and first-call duties, and assists our licensed staff in providing quality family care.